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Last updated: 28/1/26

This Privacy Policy explains how Racket Barn (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit or use our website [www.racketbarn.co.uk] (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to submit through forms, newsletter sign-ups, or communications

b. Mailing List Information (GDPR)

When you subscribe to our mailing list, we collect your email address and any additional information you choose to provide. We process this data based on your explicit consent, in accordance with the UK GDPR and EU GDPR.

  • You will only receive marketing emails if you have actively opted in
  • You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly
  • We do not share our mailing list with third parties for their own marketing purposes

c. Automatically Collected Information

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Referring URLs

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to distinguish you from other users of our Site and to improve your browsing experience.

Cookies may be used to:

  • Ensure the Site functions properly
  • Remember user preferences
  • Measure and analyse site usage (e.g. analytics)

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw your cookie preferences at any time through your browser settings or any cookie consent tool we use.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Operating and maintaining the Site
  • Responding to inquiries and providing customer support
  • Managing our mailing list and sending marketing communications where consent has been given
  • Improving website functionality, content, and user experience
  • Measuring the effectiveness of marketing campaigns
  • Complying with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

  • With trusted service providers who help us operate the Site and our services (such as website hosting, analytics, and email marketing platforms)
  • With Mailchimp, our email marketing provider, for the purpose of managing and sending our mailing list communications
  • To comply with legal obligations or lawful requests
  • To protect our rights, safety, or property
  • In connection with a business transfer (e.g., merger or sale)

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws. If you are located in the UK or European Economic Area (EEA), these rights are provided under the UK GDPR and EU GDPR and include:

  • The right to access your personal data
  • The right to rectification of inaccurate or incomplete data
  • The right to erasure (“right to be forgotten”)
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details in the Contact Us section.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our Site is not intended for children under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us at:

Company Name: Racket Barn
Email: socials@racketbarn.co.uk
Address: Robert Street, Glasgow, United Kingdom

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk

Cookie Policy

Last updated: 28/1/26

This Cookie Policy explains how Racket Barn uses cookies and similar technologies on [www.racketbarn.co.uk].

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to site owners.

2. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually set in response to actions made by you, such as filling in forms or setting privacy preferences.

b. Analytics Cookies

These cookies allow us to measure and analyse how visitors use our website so we can improve its performance and content. These cookies are only set with your consent.

c. Marketing Cookies

Marketing cookies may be used to track visitors across websites to display relevant advertisements. These cookies are only used where applicable and with your explicit consent.

3. Managing Cookies

You can control and manage cookies in various ways:

  • Through our cookie consent banner (where available)
  • Through your browser settings, where you can block or delete cookies

Please note that disabling certain cookies may affect the functionality of the Site.

4. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.